The purpose of this website is to provide information about our qualifications and experience. Nothing in this website constitutes legal advice, which can only be obtained as a result of personal consultation with an attorney. Any prior results described in this site do not guarantee a similar outcome. This information may not reflect the most current legal developments, and it may not be applicable to your specific circumstances. Do not act upon this information without seeking legal counsel.

Do not send us information until we authorize you to send that information to us. While we would like to hear from you, we cannot represent you until we know that doing so will not create a conflict of interest. Accordingly, do not send us any information about any matter that may involve you until you receive a written statement from us that we represent you (an "engagement letter").

The materials on this website are for your information only. Nothing on this website is intended to create an attorney-client relationship, to give legal advice, or to give an opinion. If you have an issue requiring legal advice, please contact your attorney directly.

You should not make legal hiring decisions based on promotional materials. If you desire to engage the services of an attorney at Lucio Santus & Associates please contact the firm and discuss your needs with the appropriate attorney . No attorney-client relationship will be created until you and we sign an agreement to act as your lawyer. Our principal office is located in Londoin or our affiliate office in UAE..

The materials on this website are the sole and exclusive property of Lucio Santus & Associates. You are allowed to download and print materials from this website for your own information and reading enjoyment. However, you may not copy, distribute, transmit, publicly display or make other unauthorized uses of this website or the contents thereof.

Such unauthorized uses could be an infringement of Lucio Santus & Associates rights and subject you to civil or criminal liability. Please do not link to our website from your website without our prior written permission. All general inquiries can be made to info@luciosantusassociates.com

We are committed to providing a high quality legal service to our clients. If you are unhappy with the level of service provided, or any bill, please contact the person dealing with your matter or the partner responsible for your work (their name should be identified in our initial letter to you). We take complaints very seriously and will usually aim to deal with these as soon as possible but in any event within fourteen days.

Occasionally this is not possible but if this is the case we will explain why. If you remain dissatisfied with our response, please contact or ask to be put in touch with the Principal Partner. and he will ensure that a further independent review is carried out either by himself or another appropriate partner. We will then write to you with our final position.

Customers of our lender clients
If you are a customer of one of our lender clients and you are unhappy with the way in which Lucio Santus & Associates has acted, please contact us on the telephone number at the top of our letter quoting our/your reference number. Where possible we aim to respond to complaints by the close of business on the business day following receipt of a complaint, however where further investigation is needed, we will acknowledge your complaint, by letter, within 5 business days and will provide you with a copy of our complaints procedure.

Where we have not been able to resolve your complaint within 28 days of receipt we will write to you advising you of the progress of the investigation into your complaint; in any event we will provide you with our final response within 8 weeks. If, after we have issued our final response you are not happy with the outcome of our investigation, please let us know. Full details will be provided in our final response. 

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